A new rapid response hotline has been launched in Cardiff as part of the Council’s pledge to clamp down on doorstep crime and rogue trader activity.
The helpline has been specifically designed to provide support and reassurance to victims and potential victims of door step crimes and to make it easier for residents to report issues and concerns to Cardiff Council.
It follows last month’s announcement that the council is getting tough on this type of criminality through a range of enforcement and awareness raising activities.
Cardiff’s Cabinet Member for Environment, Councillor Ashley Govier, said: “A key reason why we started our campaign was to help raise awareness about door step crimes and to inform residents about how we can help because we know that for various reasons these crimes continue to go unreported.
“Now that we have launched a dedicated rapid response helpline we hope that this will encourage people to come forward and report issues to us, however insignificant they may seem.
“Put simply, the more information we have to go on, the better we can target our resources to put a stop to this type of criminality once and for all and support those who have been affected by it.
Keen to point out that the campaign is already proving effective, Councillor Lynda Thorne, who is responsible for Communities, Housing and Social Justice, added: “Within 48 hours of us launching our campaign, one Cardiff resident got in touch after seeing a feature about it in the local paper. Thanks to their information we have now been able to launch an investigation and provide support and advice to the victim.
“For me, this underlines the importance of why this helpline is so important because it sometimes takes courage and strength and to stand up to criminals like these so the least we can do it make it as easy as possible for residents to report matters to us.”
Cardiff Council’s Rapid Response Door Step Crime Helpline can be contacted on 0845 601 2 600. Calls are charged at local rate.
Please call this number if:
- If you feel pressurised, worried or concerned;
- You feel you have been or may have been a victim of door step crime – or feel that somebody else might have been:
- Or if you notice suspicious activity in your area.